Noun. 1. an unfilled space; a gap.

2. Design and technology agency.

What makes you tick?

Lacuna designs for businesses of all sizes. We will invest time in discussing your business, its needs and how design can represent you.

It all starts with a conversation. Our approach is to spend  time with you, get an understanding of your project.  For us to create inspired solutions we need to know your values, your ethics and what you stand for.


Our process is always collaborative. Our approach will always be to involve YOU at every stage of the design process.

Stop. Think. Create.

  • Graphic Design
  • Design Concept Consultancy
  • Web Design
  • Branding
  • Copy
  • Photography
  • Design for Print

What makes you talk?

Delivering Conversational Interfaces for your Customer Servces.

Lacuna delivers online workplace solutions.

We can help deliver solutions to help your business operate more efficiently.

We offer platforms for customer service, marketing and print on demand.

Chatbots and Customer Service AI

Revolutionise the way you communicate with your customers and implement state of the art tech to your business. Virtual Assistants are smart personal assistants for your customers and augment your human agents, operate 24/7 and provide multiple benefits.

Reasons why a Chatbot can enhance customer experience

  • Improved Customer Service
  • Better Customer Engagement
  • Cost Savings
  • Monitoring Consumer Data and Gaining insights
  • Rapid and Increasing Growth in
    Messenger apps
  • Provide 24/7 Customer service

Marketing Automation

Lacuna present a Marketing Automation platform that will help you grow your business exponentially, by intelligently automating your conversion and retention strategies.
The platform does this by connecting all your customer touch-points and applying autosegmentation and learning techniques.

Case studies

Find out how Lacuna helped St. Columbas Light up Memories

Discover how Lacuna helped Black Ink create an identity. Online and offline

Find out how Lacuna helped Andrew Mckinlay deliver some mystery online.

Mark Pryde


I have a life long passion for art and design and love the process of creating. I love the agony of searching for a solution and I love the times when everything clicks into place. The journey is the reward.

Music. Influences everything I do. From the Beastie Boys to Tom Waits via Bad Brains, Fugazi and plenty in between. Everything in my life is soundtracked.
Film. The escape of it.
Sport. Season Pass Holder at Murrayfield cheering on a resurgent Scotland with my wife.
Inspiration.  Kim Gordon, Finn Russell,  Adam Yauch, Stephen King, Patrick Caulfield, Pablo Picasso, Kathryn Bigelow, Ian Mackaye, Chris Cornell, Judy Murray, Jonathan Ive, Aaron Swartz, Spike Milligan, Mo Salah, Jordan Peele, Stuart Hogg, Steven Spielberg, Derek Riggs, Zombies. Michael Gira, Bjork

Get in touch

Lacuna provides design and technology solutions for a free consultation, a chat or a coffee, then please get in touch.
+44 7305 745060

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